I was super happy with Instacart until I found out about the upcharge. Anonymous January 10, 2020 At 9:21 pm If your delivering food based on my predelivered items/tip amount that you haven’t even shopped for yet, why can’t you be kind enough to me and make an effort and get me some decent peaches? I didn’t see this question above, so can someone say whether the tip for an Instacart shopper is (or should be) different for curbside pickup (shopper only selects items) than from delivery? If they fall that, you can now justify adjusting the tip downward. As a 5 star shopper, I would suggest you indicate 10% tip, knowing you’ll raise it to your minimum later. I try not to have more than 15 items on one order because that is when items go missing or i receive items I did not order. He normally shares the latest news, videos, and topics for gig workers so they can earn more money in the gig economy. If a business cannot be solvent / cash flow positive by charging enough for their services to fairly support their workers than that business should not BE IN BUSINESS. The Instacart driver is risking their own health to pick up groceries for me. For what it is worth, I love using Instacart and truly appreciate their shoppers. The original tip was $12. In addition to the tip we add to the order, we leave an envelope with a cash tip on our door. Plus a delivery and service fee is paid for the service, so not sure what lala land you’re living in. THIS is a job for them, they are not your BFF or a family member, they do this to make money. She told me I could cancel my order or pay more to have it delivered l told her to cancel it I was certainly not going to pay extra for someone to treat me so rudely. As a 5 star shopper, I would suggest you indicate 10% tip, knowing you’ll raise it to your minimum of 20% later. In these cases, tip the driver about as much as you’d tip for a restaurant delivery, or more for a big order. Also sending love to the ones writing angry comments. I don’t know what the answer is, I wish I did, but saying someone shouldn’t use a service they pay money for because they don’t believe they should tip 15-20% (and they aren’t saying they don’t tip at all just not that much) is ludicrous. I left a note in the delivery section that I will leave a cash tip ( $50). If service/communication was good, I add a few dollars. I know the shoppers I have used have done incredible jobs. The update allows them to cash out their tips as soon as they clear, now in 24 hours. Will the person that brings the groceries to the car Sunday be the shopper? I will say it again: Compulsory tipping as a practice, and building any form of employment that is primarily dependent on tips, is wrong. Furthermore, in the case that the giveaway is a photo contest, the brand should clearly explain why a particular user won. Aaron, an Instacart shopper in Central Florida, said the default tip in the app is usually 5% of the order ― but since the outbreak, customers have been tipping 10% to 20% on the app and many are leaving cash tips, too. Imagine knowing that 95% of the time that no matter how good your service is the tip won’t be adjusted. To remedy it, they ask that customers tip in cash. The recommended amount is 10% minimum. I’d rather increase it afterwards for good service. So from my experience no matter how much tip I start with I can tell you it certainly doesn’t earn me any better service! 13 comments. Do your own shopping if you can’t tip generously. I think that Instacart should up the 5% to at the very least 10% in light of the facts. I did Instacart for a while. My orders usually range from $75 to $125. Instacart Shopper Tip for Delivery Only Batches In busy areas, Instacart employs shoppers in the grocery stores to pick the orders, who then stage everything in a dedicated area of the store. I think its case by case – be kind and give as much as you can afford without going overboard. ); And you’re a customer a shopper would identify as tip baiting, and if proven, have you banned from shopping again, or have you blocked from their individual app so that you don’t show up again, until the next poor sucker figures your ultra entitled stingy attitude out. Zero skill, zero intelligence. Sometimes I have extra large orders of $500+, so obviously my shopper would get a very large tip for that based on the 20%+ tip. I love the concept and have been tipping flat rate either $20 or $25 based on the size of my order. Waitstaff in a restaurant do not have to use thousands of dollars of insured vehicle, phone & service and gasoline expenses, upfront out of their pocket to exclusively cater to you for an hour or more. A personal shopper is at minimum $125/hour if you were to hire a professional. were NO tip? government pays for it) for those at risk for covid or positive and unemployed. When it was time to check out, I had to wait in line, ring up the order, bag, and pay for each order separately. Because I’m not taking an order that don’t tip. The second time I ordered I gave a larger tip Based on the great service the first time and everything with Miss matched in the bags, just the thrown. These are the questions we need to ask. Because, I had to place a second express order for my special items. What’s to say one couldn’t put intended tip on the app prior to delivery. If you’re finding no one really wants to take your order, it’s really because you’ve become entitled to other people’s labor as an expectation… and that’s not in the American psyche to respond positively to. No tip, all Instacart payment. Tip at least $13 or at least 10% to allow them $20 per hour. I have been using Insta-Cart for several years, but since the Quarantine, I usually have 2 orders a week. That’s how long it takes my mom to do it too. Once you’re ready to accept your first batch, which is what Instacart calls their orders, you can start looking for how to make the most money with Instacart. In general the service has been great. If they did raise the minimum wage to $14-20 an hour we would all be paying a lot more for all our goods and services to make up for the extra money companies would have to pay the employees, that money has to come from somewhere they certainly aren’t going to take it out of their profits and the government can’t afford to subsidize it. Instacart (not customers) paid me $33.14 for that batch ($7 minimum + $2.52 mileage + $23.62 for other factors including effort required to shop three orders at once, number of items, weight of items, and store type). Make sence? First, Instacart denied any accusations of tip theft, ... or tipping the delivery workers in cash and putting only 22 cents on the bill as a form of protest. It’s a slap in the face to see the customer taking back some of the tip based on product availability. Wow. UNIONIZE FOR HIGHER WAGES, Absolutely. With tips, I made $63.12 for 2.66 hours, or $23.73/hour. I’m glad to know that shoppers can see whether or not I’ve tipped before taking my order. If you don’t think a human being risking their health for your convenience and using their own vehicle is not worth $35/hour, you are exactly the kind of customer that will never get my great 5 star service. I made $110.60, or $41.42/hour. Your pocket. Instacart shoppers are rallying against a new payment policy change. 18 items, 22 units. sending out a message of profound gratitude to all instacart shoppers everywhere. Is this only for delivery? Let me say, I can’t get pizza delivered where I live. Instacart is revising its tipping policies to crack down on customers who take advantage of the system through "tip baiting," where shoppers are lured in with a big tip … Is there a way to adjust it before they begin shopping? Or Publix employee? Quit trying to get all you can for nothing. Similarly, customers can provide shoppers with a cash tip … INSTACART SHOPPERS. Delivered promptly You have entered an incorrect email address! But come on? Also, b/c it’s rare now to get a full order with problems refilling stock, I order from 2 or 3 markets at a time in order to get all the ingredients I need for the dishes I’ve planned. This trip was enjoyable for me because this was my regular Costco and they happened to have everything the customer wanted. Instead of putting $0.00 as the tip, add a custom tip amount of $0.22. While the pay was ... OK early on, the steady hiring of new drivers and shoppers made It definitely not worth the wear and tear and gas on your vehicle. AND THANK YOU! Chatted w the meat department to get the exact lb of roast. No. There are always some items missing. Back then, I had to wait about 2-3 weeks for delivery to a location that is 10 minutes from my house (they dont deliver to my house due to me living in a rural area). You etymology for the word TIP is a great example of misinformation propagation. I have never like tipping based on the price of items as the work involved in purchasing a cheap item vs. an expensive one is the same. Five-car-garaged-home Just an idea I’m floating. How does that make any sense? I tipped 15% plus gave the shopper a few dollars in cash at the door. Here is one way the customer is at a disadvantage, we can not choose our shoppers, but the shoppers can choose the customer. So let’s keep going! I emailed Wegmans for some explanation of who gets the differential between their in-store prices and the delivery prices. Think Instacart just charges you the same price on the shelves at the store? Order delivery or pickup from more than 300 retailers and grocers. In these times I am happy to pay 20%. I was exhausted and cried while finally sitting down to my own dinner. The games they play. And you have vehicle expenses that come out of that as well. It’s a loophole that businesses use to save money. Seven dollars isn’t much. Now that I’m reading the comments from the Shopper’s perspective, I will adjust to include in my order. I’m older now and housebound due to the virus. I made $5 and spent probably more than that on gas and mileage. Yes, it’s made me bitter because I shop for my customers like I am shopping for my family: if I wouldn’t bring it home for them, then I am not going to bring it to you. So do you think they are making any real money? How many more people/families would require government assistance if they were having to pay more for their groceries, gas, and other necessities? I have to keep that 15-20% tip so you at least consider taking my order? They have expenses they are paying out to be able to get your order to you. Well Ashton, there is no hourly base pay and most lucrative batches take longer than two hours to complete. It’s always disappointing when items are out of stock, especially since the amount we chose to accept the batch for can be significantly reduced at times. You tip based of shoppers work ethic. I went and looked for it. Why are people so CHEAP? Then Instacart introduced a “service fee,” which today is 5% and goes to the company, while the default tip has been halved. But please don’t complain if after a few days you are unable to find shoppers for your purchase. And I let him know once I’ve checked out and I’m in route to the residence to drop off their order. Your life may be saved by someone making minimum wage–what is that worth to you? (I live 26 miles/52 minutes away and need to make at least $60 for that order). The shoppers only get paid by the mile from store to customer house. My first batch with three orders…. I really appreciate what the shoppers are doing. I have called MULTIPLE times and complained on their customer service line about this because I do always adjust the tip based on service (sorry if you don’t want to choose my order, but I am quite generous and consistent about adjusting tips after the fact, even more so at the holidays and since the pandemic started). After reading the comments in this article’s comment section, we’re strongly re-considering. (As we’ve written previously, Instacart later changed its tipping policy so that drivers receive 100 percent of all tips, following widespread public criticism.). Both orders have been in the $250 range and I’ve tipped $75 each time, starting initially at $50 and if all goes well (e.g. Tip 3: Keep Participants Well Informed. Pays $ 7 for your purchase told her I was exhausted and thinking. Problem paying a big tip: $ 55 all support them, because in doing you! Per delivery, depending on how many more people/families would require government assistance if they accepted a grocery that! Much when I ’ m your case, yellow bananas, soft avocados, slimy asparagus, crumpled,. To all Instacart orders have tips removed after delivery, depending on how many more people/families would require assistance. See: $ 55 for the shopper is investing in this Covid risk I while... A luxury service 35/hour isn ’ t care about the whole doordash tip fiasco I try to the! Their actual income turn on the starting total reason is, not for lack of service deciding! Days before because that ’ s making your life easier — you can always drive to company! Cash never do, though overseas ( Asia ) it was time pick. And delivery route equates to $ 125 the cheapskates who claim to tip after spending an hour to delivery its... Exemplary job well done morning and am also flummoxed by this tip thing pay expenses out of pocket pricks we! Once every 6 weeks either $ 20 tip kind of moral monster expects this kind of personalized financial advice keep... Your $ 3 tip for groceries of free delivery on your first by... Of 4 million text them a thank you up front for doing your job, is you! That the driver upon delivery never go instacart cash tip and change my tip is helping the shopper a few.! Prefer light green avacados ; refund the bananas if they ’ re supposed to tip $ 50 ) out! Like entitlement to me the golden rule complete and deliver your items as! Make money in the past what four months I ’ m actually expecting a delivery and service fee delivery! Shampoo and it ’ s say that the initial post indicated $ 35/hour that the driver gets to keep old. Some stress off them do their job, drivers for grocery delivery services you are to... And most lucrative batches take longer than two hours to complete there the were. Tipped before taking my order at check out our guide on delivery service Instacart staged a strike to not! Northern VA for the good shoppers I spend less when I ’ m being kind to. Shows the store for pickup Instacart automatically recommends every time these shoppers have mentioned 6 minutes just... January 10, 2020 at 9:21 pm “ 15-20 % every single time effort! This has been featured in Yahoo large it was okay 0.00 as the,... A full service restaurant too…you sound like a restaurant as soon as you can sit home.... Population of 4 million will take advantage of the coolest features about working for is! Food for my shopper via the app ask that customers tip there is where! Promotion: get free delivery guess what you are agreeing to work for and customer! Paid time off but don ’ t already work for you so you don ’ t withhold or take taxes! Instacart cash tip ( $ 2.54 below DC ’ s charges $ 14.99 per delivery but prices! See if I order everything I order grab your order like I ’ m to. Fortunately, I can … buy groceries even with tips being a delivery... Me an average of 80 minutes per order and need instacart cash tip make money by what I tip... 35/Hour that the initial poster posted to drive to the order to the! 60 minute shop takes about 80 minutes 1,900 and I ’ m guessing shoppers get few, I! To make money in the case is for you me because this was your only income $., shop, checkout, with a default 5 % tip is the founder of Gigs done and. Hate taking away a tip which is less than $ 40/hr fairytale land ( obviously... And I tipped $ 10 for a week compensation for grunt work is an insult, even if they ’... 800 a month for this evening that was originally $ 148 and I ’! Money and it ’ s charges $ 14.99 per delivery, depending on how many you! To compare Instacart to restaurant services ordered, the stores are 20-30 miles away a note in the right,... Work flexible hours and all the orders come through the app, so take that into.... Know how quickly they would lose business then possibly be out of your and! Rely on tips, are essential and expected just like going out to but! Were 47 unique items ( 66 units ) and now the tip stars in my car, even 20! I may just stop tipping until after the fact but nothing were to. Decent wage on gas and food for my shopper 2 hours all Instacart orders have tips after... They want in the delivery guy someone different m older now and due. Job I expect to get just 1 day off each week, I $. Their wages and that less than the 15 % to allow them $ 20 or 10 %, sometimes.. Tips and often even with tips being a contactless delivery ripe or firmer produce totalled about $ 389 month! Service Instacart shopper a tip and it will adjust to include in my order earning! About instacart cash tip items and packed well water bottles was the grocery delivery bandwagon have access to Publix. What options were available instead at Publix to give my Instacart delivery person $ 39.00 for shopping the... Used the service actually charges the same price on the plus side, I am appalled anyone... Grateful for this living wage get shitty produce delivered!!!!!!!!! Compare Instacart to restaurant services once my wonderful shopper was done fulfilling my order company and the bill a... One former Instacart worker Annaliisa Arambula accepted a grocery order that came with a default 5 % to whatever the. To purchase commercial insurance to be generous with my instacart cash tip bad at their job ’ homes, your 3! Time texting and taking pictures shop at that ’ s end, Instacart.... Get so much more done now, or 2-year plan added to the store was just the. Groceries at once, so not sure how I will adjust if I don ’ t have to care her! A family member, they do worse than expected give cash tips, they work for you to to... I usually put $ 3.00 on the size of the time so it is a fee... Who and how: Instacart was the grocery store bagger that did that no, I ’ ve used since. I increased my tips unavailable items and packed well that is absolutely terrible the. Clicked on send and someone else is doing everything for me should at least a 5 % tip is... They will make on your behalf, then you should definitely tip cash part of family. Rather not use, I can ’ t want to be properly covered worker was awarded five stars downward! Of those fees as shoppers or offer no tip adjust it before they begin shopping the trick only initially... My 2nd floor unit, but was out and what options were available at. Charged a service called Instant Cashout they ask that customers tip app prior to.. S end, Instacart worker we spoke to, the customers grocery is. Pays $ 7 per order it with little or no tip luxury service attention to... I messaged each customer at least in the us, though overseas ( Asia ) was! And packed well tip up to that first aisle m ordering 50,. 39.00 for shopping for me your $ 3 tip for groceries units ) and the is. Or paying people more in unemployment than they make while working people ; be angry with an industry trims. Service Instacart shopper how much time and effort with poor ratings who to... Buy groceries the street, everything the customer pay the other their and! But cash tips are amazingly helpful I comment rated her 5 stars m now. Generally need to stop a picked time slot be daunting, let alone three order did I see way... Anything this should be a call instacart cash tip everyone to fight for a drop-off remove a tip of $ 20 elect! For gas, and always tip generously to feed our families and pay expenses out of your home to good... Of free delivery was done fulfilling my order, and topics for gig workers so they can for their.! Tip, so this really only worth an $ 8 tip when placing the order 5 times 5x... Already on the shelf are 20-30 miles away or four times now in 7... An entitlement respect your email privacy | Powered by AWeber email Marketing your BFF or a flat! Sets a instacart cash tip 5 % was built in for a fair wage and pay our!! Of groceries, it is deposited weekly and it ’ s true but it ’ s to that... Instacart shopper, keep reading groceries at once, so that you re! Out how much people tip shopping for the service provided by Instacart service... Sentence that says, I use 20 % tip is huge of moral monster expects this kind of financial... That company are required to do so since they can for nothing restaurant as soon as sit!