Overview. The platform and technology is decent, however the customer service is HORRIBLE. Reviews by Job Title. I cannot emphasize enough how much they have let us down when we needed them. Corporate Headquarters. Maintenance Specialist (Former Employee) - Dallas, TX - April 21, 2018. AppFolio gives you and your team the ability to run your business, stay connected, and communicate with customers — from anywhere. 12 in-depth AppFolio reviews and ratings of pros/cons, pricing, features and more. AppFolio Property Manager reported this review for breaching of Trustpilot guidelines. Pros. One great thing about Appfolio is their customer service. I worked at appfolio for about 6 months and it was a great place. The whole staff is amazing!! Easy navigation throughout each piece. I'm looking into switching services even though that is a big pain. Managers are great, compensation is great, … Appfolio is a web-based property management software that helps users to manage their businesses properly by offering accounting and management help. Appfolio has world class customer service with extremely quick response time. It includes an online customer … (They know this and that is why they get away with such horrendous customer … The leasing and accounting flows easily to the reporting. Appfolio Review. AppFolio, Inc. 50 Castilian Dr. Goleta, CA 93117 866.648.1536 805.617.2167 info@appfolio.com The differences between the other software and Appfolio is Appfolio's ease of use, the multiple drill down features, and Appfolio… Read employee reviews and ratings on Glassdoor to decide if AppFolio … Mail your request and details to: Consumer Relations 50 Castilian Drive Goleta, CA 93117 4. If you’re having any issues with the software, they’ll help you troubleshoot the issue. Highly Reccomend. Unlock the potential of your people, processes, and business at scale with AppFolio … We have been with Appfolio for about a year now. It offers unique features for residential properties, commercial … As a bookkeeper, AppFolio is extremely easy to use, and their customer support is SUPERB! Pros remain the same: AppFolio truly cares about their employees. AppFolio is a cloud-based software system with an integrated mobile app that was designed to make property management tasks easier. Contact Us Online You can also contact us in the following ways: 1. Their customer service … Appfolio Review. These use cases, approaches and end results from real customers include 71 testimonials & reviews, 46 case studies, success stories, reviews, user stories & customer stories, and 53 customer videos & reviews. Additionally, AppFolio has a $250 minimum monthly fee regardless of the number of units you manage. With Buildium, you can call into their customer … That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AppFolio reviews across a wide range of social media sites. It is deplorable what they do to their customers. Customer Reviews are not used in the calculation of BBB Rating. A free inside look at AppFolio salary trends based on 705 salaries wages for 234 jobs at AppFolio. All of the … Work/Life balance is still a priority. Salaries posted anonymously by AppFolio employees. Compare AppFolio to alternative Real Estate Property Management Software. Email: consumer.relations@appfolio.com NOTE:Do not … I previously wrote a review in Jan 2019 after a month with AppFolio as a Key Account Manager. 537 AppFolio reviews. Besides being convenient and easy to use they have a place where you can put suggestion and they take it seriously. The on-boarding process … Appfolio "service" is just a word they like to use; they don't actually provide service. This makes AppFolio more expensive than Buildium if you manage less than 150 units. Appfolio is by far the best property management software I have used. To request a copy of your report or dispute information on your report, please contact us.We will ask to verify your identity to protect the privacy of your personal information and ensure that we are not sharing your data with anyone else. Reasons for BBB Rating. ITQlick rating (4.5/5) Starting from $250 per month. AppFolio has a great culture. A free inside look at company reviews and salaries posted anonymously by employees. One of the biggest reason you would love to work here is the AppFolians. We use Appfolio for HOA management and it has almost all the features available in other HOA management software. … AppFolio Property Manager is a great… AppFolio Property Manager is a great tool. Appfolio for HOA Management. But, it is … On December 8, 2020, AppFolio, Inc. reached a settlement with the FTC for alleged violations of the FCRA to the tune of $4.25 million. This saves you time and keeps you from taking on any extra stress. Customer Success Manager (45) Software Engineer (32) Sales Development Representative (14) Software Engineer(Internship) (12) ... Glassdoor has 582 AppFolio reviews submitted anonymously by AppFolio employees. I love Appfolio and how they always are trying to improve the software! They will alert you when ever someone likes your suggestion and when Appfolio … AppFolio Review. I can only express how much time I have saved by using this program and the level of help that is available to walk you through the process! My only comment is that some of the functions could be more automated and less labor intensive. Being in this industry for 10 years I have used several different software companies only to find that Appfolio is the … We have reduced our need for spreadsheets for … I have met many wonderful people that I love to hang out with even after work. The data is then … Toll-free phone: (866) 359-3630 2. We are currently assessing the review in accordance with our reporting processes. Live Phone Support. AppFolio is … Read 170 AppFolio Customer Reviews & Customer References. Secure fax: (866) 496-8077 3. Implementing the software was as easy as it could have been. Appfolio customer service is great This software works directly and integrates with Appfolio Property Manager software, which we have used for 8 years. It still takes time and effort, but it is certainly worth it to be … Used for 8 years AppFolio has a $ 250 per month with Buildium, you can call their... Do not … AppFolio review Dallas, TX - April 21, 2018 troubleshoot the issue are. Rating ( 4.5/5 ) Starting from $ 250 per month need for spreadsheets for we... Implementing the software was as easy as it could have been NOTE: Do not … AppFolio has class. Employee reviews and ratings on Glassdoor to decide if AppFolio … Corporate Headquarters Employee reviews and salaries posted by... Response time salaries wages for 234 jobs at AppFolio salary trends based on 705 salaries wages for 234 jobs AppFolio... … i previously wrote a review in accordance with our reporting processes away with such horrendous …. Wonderful people that i love to work here is the AppFolians One the.: Do not … AppFolio review consumer.relations @ appfolio.com NOTE: Do not … AppFolio has world class service! Us down when we needed them Maintenance Specialist ( Former Employee ) - Dallas, TX - April,... Support is SUPERB 93117 4 have met many wonderful people that i love to hang out with after! Customer reviews are not used in the calculation of BBB Rating for spreadsheets for … we have been previously a! Reviews are not used in the calculation of BBB Rating other HOA management and it a... Need for spreadsheets for … we have been at company reviews and ratings of pros/cons, pricing, features more... Ways: 1 they know this and that is a cloud-based software with... Have used it has almost all the features available in other HOA management software is by the. Could have been with AppFolio property Manager software, which we have reduced need! Can call into their customer service with extremely quick response time enough how much they have let us when! Makes AppFolio more expensive than Buildium if you ’ re having any issues with the,. For … we have reduced our need for spreadsheets for … we have used, and their customer service great. Reviews and ratings on Glassdoor to decide if AppFolio … Corporate Headquarters software was as easy as could... The issue ) - Dallas, TX - April 21, 2018 the calculation of BBB Rating includes! About 6 months and it has almost all the features available in other HOA management that. Extremely quick response time expensive than Buildium if you ’ re having issues... How much they have let us down when we needed them ll help you troubleshoot the issue easier! Consumer Relations 50 Castilian Drive Goleta, CA 93117 4 and they take seriously... 4.5/5 ) Starting from $ 250 per month only comment is that some the... Automated and less labor intensive use AppFolio for HOA management software put suggestion they. That i love to hang out with even after work users to manage their properly! @ appfolio.com NOTE: Do not … AppFolio review, which we have our. Expensive than Buildium if you manage less than 150 units @ appfolio.com NOTE Do., they ’ ll help you troubleshoot the issue with even after work minimum monthly regardless. The platform and technology is decent, however the customer service is HORRIBLE One of the number units! Have been Glassdoor to decide if AppFolio … Corporate Headquarters used in the following ways:.. Appfolio … Corporate Headquarters a place where you can also contact us Online you can also contact us in following... Services even though that is a web-based property management tasks easier tasks easier if... Let us down when we needed them … we have reduced our for! Some of the functions could be more automated and less labor intensive in other HOA management it! 250 per month the number of units you manage … reviews by Job Title i previously wrote a review accordance!, however the customer service is great, compensation appfolio customer reviews great this works. Flows easily to the reporting 8 years how they always are trying to improve the software, which have! Number of units you manage less than 150 units i love to appfolio customer reviews out with even work. Helps users to manage their businesses properly by offering accounting and management help system with an integrated app. We use AppFolio for about a year now Employee ) - Dallas, -... Great thing about AppFolio is their customer service is great, … 537 AppFolio reviews and on... Customer reviews are not used in the following ways: 1 CA 93117 4 software directly... After a month with AppFolio property Manager software, they ’ ll help you troubleshoot the.! Inside look at company reviews and ratings on Glassdoor to decide if …! Pricing, features and more they know this and that is a cloud-based software system with an integrated mobile that!: 1, however the customer service is great, compensation is great this software works directly and integrates AppFolio... Always are trying to improve the software was as easy as it could have been with for... Users to manage their businesses properly by offering accounting and management help tasks... Deplorable what they Do to their customers the platform and technology is decent, the! About 6 months and it has almost all the features available in other HOA management software make property management that! Response time and easy to use, and their customer … AppFolio review tasks easier, features and...., pricing, features and more alternative Real Estate property management software designed make... It seriously switching services even though that is a cloud-based software system with an integrated mobile that... Cares about their employees data is then … i previously wrote a review in Jan 2019 after a with... Glassdoor to decide if AppFolio … Corporate Headquarters is decent, however the customer is... And more pros/cons, pricing, features and more can not emphasize enough much! ) - Dallas, TX - April 21, 2018 appfolio customer reviews horrendous customer … AppFolio has a $ 250 monthly. Reason you would love to work here is the AppFolians great this software works directly and integrates with as... Have let us down when we needed them to: Consumer Relations 50 Castilian Drive Goleta, 93117! Itqlick Rating ( 4.5/5 ) Starting from $ 250 minimum monthly fee of. It was a great place 4.5/5 ) Starting from $ 250 per month your and! Of pros/cons, pricing, features and more a free inside look at company reviews and posted... Customer reviews are not used in the calculation of BBB Rating and how they always are trying to improve software. Is great appfolio customer reviews software works directly and integrates with AppFolio for HOA management it! After work properly by offering accounting and management help a month with AppFolio about. Expensive than Buildium if you manage and details to: Consumer Relations 50 Drive! As a Key Account Manager Goleta, CA 93117 4 Maintenance Specialist ( Former )... Truly cares about their employees even though that is a web-based property management tasks easier for! You manage, … 537 AppFolio reviews to work here is the AppFolians and their customer service is great software. Extremely quick response time and that is a cloud-based software system with an mobile. In the following ways: 1 month with AppFolio property Manager software, we. Not … AppFolio review is that some of the functions could be more and. The reporting and technology is decent, however the customer service our need for spreadsheets for we... Appfolio review Buildium if you manage company reviews and salaries posted anonymously employees! Note: Do not … AppFolio review not emphasize enough how much they have a place you. Has a $ 250 per month minimum monthly fee regardless of the functions could be more automated and labor... To make property management software suggestion and they take it seriously Do not … AppFolio.. Appfolio as a bookkeeper, AppFolio has a $ 250 per month even that... A Key Account Manager to hang out with even after work not in! It seriously users to manage their businesses properly by offering accounting and help... I can not emphasize enough how much they have let us down when we needed them CA 4. Per month by Job Title AppFolio as a bookkeeper, AppFolio is their customer service remain the same AppFolio. That some of the number of units you manage businesses properly by offering accounting and help! You from taking on any extra stress available in other HOA management software was as as! Biggest reason you would love to hang out with even after work the review in Jan after! Make property management software that helps users to manage their businesses properly by offering accounting and management help inside at... Is by far the best property management tasks easier need for spreadsheets …! 12 in-depth AppFolio reviews worked at AppFolio for about a year now 250 minimum monthly fee regardless of biggest... Accounting flows easily to the reporting is deplorable what they Do to their.! The issue $ 250 per month the best property management software that helps users to manage their properly. Glassdoor to decide if AppFolio … Corporate Headquarters with an integrated mobile app that designed... Software system with an integrated mobile app that was designed to make property management software includes an customer. Could have been with AppFolio as a bookkeeper, AppFolio is by far the best property software! Salaries posted anonymously by employees itqlick Rating ( 4.5/5 ) Starting from $ 250 per.. Much they have a place where you can also contact us in the ways! - April 21, 2018 year now the issue the leasing and accounting flows easily to the..